Shipping policy

When you place an order you'll receive a confirmation email and when your order is shipped you'll receive an email with tracking information. 

 

 SHIPPING POLICY

Cocoa Cloud Boston Bag preorders

Cocoa Cloud Boston Bag is a preorder item. Preorders are currently projected to ship around mid-November, matching the estimate on the product page. This is an estimated shipping timeframe, not a delivery date. The general 3–5 day delivery window and same- or next-day shipping timing below do not include the preorder wait. Once your bag ships, you will receive an email with tracking information. We will email you with preorder updates along the way.

When you place an order you'll receive a confirmation email and when your order is shipped you'll receive an email with tracking information. Please allow 3-5 days to receive your order. Orders are most often shipped same or next day. If you have any questions or want to check on your order feel free to use the contact form or email customer service at info@kiorcouture.com A customer service representative will get back to you within 24 hours.